Terms & Conditions

1. Who we are

Rise2.Work is operated by RISE2.WORK LTD ("Rise2.Work", "we", "us" or "our"). Our registered office is 10 Tape Lane, Hurst, RG10 0DP.

Rise2.Work is a people-first workforce platform. It allows individuals ("Workforce Members") to create a workforce profile and, where they choose to make that profile visible, allows approved employers and organisations ("Workforce Partners") to discover and view it.

You can contact us about privacy at privacy@rise2.work. Other contact details may also be provided on the website.

2. These Terms

These Terms govern your access to and use of Rise2.Work. By creating an account or using the platform, you agree to these Terms. Our Privacy Notice explains how we use personal information and should be read alongside these Terms.

If you do not agree to these Terms, you should not create an account or use the platform.

3. Who can use Rise2.Work

Workforce Members

You must be aged 16 or over to create a Workforce Member account. During registration you must confirm that you are aged 16 or over.

If you are 16 or 17, you can use Rise2.Work, but you should read the privacy information carefully. If you are unsure about making your profile visible or about information you are adding, we encourage you to speak to a parent, carer or another trusted adult.

Workforce Partners

Workforce Partner accounts are intended for legitimate employers, organisations and authorised representatives using Rise2.Work for genuine workforce, employment or employability purposes. Partner registration does not automatically give access to Workforce Member profiles. Rise2.Work reviews Partner registrations and may approve, reject, suspend or withdraw Partner access.

4. Your account

You must provide accurate information when creating and using your account and keep relevant account information reasonably up to date.

You are responsible for keeping your login details secure and should not allow another person to use your account. Please contact us if you believe your account has been accessed without permission.

You must not create an account using another person's identity, impersonate another person or organisation, or deliberately provide false or misleading information.

5. Workforce Member profiles

Rise2.Work is designed to help Workforce Members present more than a conventional CV. A profile may include information such as your name, photograph, general location, transferable strengths, experience, education, achievements and life experience, personal qualities, career goals, availability and other information you choose to provide.

You are responsible for the information you add to your profile. It should be truthful, appropriate and information you are entitled to share.

Please do not include sensitive personal information in free-text areas, such as medical information, your full home address, financial information, passwords, identification numbers, or anything you would not want an approved Workforce Partner to see if you later make your profile visible.

6. Profile visibility and your choice

All Workforce Member profiles are hidden by default. This applies to every Workforce Member, including users aged 16 and 17.

While your profile is hidden, Workforce Partners cannot discover or view it through Rise2.Work. You must actively choose to make your profile visible before approved Workforce Partners can discover and view it.

If you make your profile visible, approved Workforce Partners may see the information presented on your visible profile, including your name, photograph, general location, transferable strengths and the profile information you have chosen to add. Your email address and full home address are not displayed as part of the Workforce Member profile to Workforce Partners.

You can hide your profile again at any time. Hiding your profile prevents Workforce Partners from discovering or viewing it through the platform, but it does not delete your account or the information stored in your profile.

If a profile contains content that breaches these Terms or should not be shown to Workforce Partners, we may set it to private and prevent it from being made visible while we look into it.

Deleting your account is different from hiding your profile. See section 14 below.

7. Important information for users aged 16 and 17

Rise2.Work accepts Workforce Members from age 16. Users aged 16 and 17 are children for UK data protection purposes, so we have designed profile visibility to start at the higher privacy setting.

If you are 16 or 17, your profile starts hidden just like every other Workforce Member profile. Before changing the setting to visible, make sure you understand that approved Workforce Partners will then be able to find and view the information shown on your profile.

Do not make your profile visible if you are unsure what this means. You can ask a parent, carer or trusted adult for help, and you can hide your profile again at any time.

8. Workforce Partner use of Member information

Workforce Partners may use information available through Rise2.Work only for genuine and lawful workforce, employment or employability purposes connected with the organisation they represent.

Workforce Partners must not:

• use Member information for unrelated marketing, profiling, resale, data brokerage or other unrelated purposes;
• scrape, harvest, systematically copy or build an external database of Workforce Member profiles;
• share access credentials or allow unauthorised people to use a Partner account;
• misrepresent their organisation, identity, vacancy, opportunity or intentions;
• discriminate unlawfully, harass, exploit or act inappropriately towards a Workforce Member;
• attempt to bypass profile visibility settings, access controls or other security measures; or
• use Rise2.Work in a way that breaches applicable law or another person's rights.

Approval as a Workforce Partner does not amount to an endorsement, accreditation or guarantee by Rise2.Work of that organisation or its opportunities.

9. Rise2.Work is not a guarantee of employment

Rise2.Work provides a platform for workforce identity and discovery. We do not guarantee that a Workforce Member will receive contact, an interview, an offer of employment or any other opportunity.

We do not guarantee that a Workforce Member is suitable for a particular role or that information supplied by a user is complete or independently verified unless we expressly state otherwise.

Employers remain responsible for their own recruitment decisions and for carrying out any checks required for a role, which may include identity, right-to-work, references, qualifications, DBS or safeguarding checks and any other legal or regulatory requirements.

10. Acceptable use

You must use Rise2.Work lawfully and respectfully. You must not upload, post, transmit or use content that:

• is knowingly false, fraudulent or misleading;
• is threatening, abusive, discriminatory, hateful, sexually inappropriate or harassing;
• infringes intellectual property, privacy, confidentiality or other rights;
• contains malicious code or is intended to interfere with the platform;
• promotes unlawful activity; or
• places another person at unreasonable risk.

You must not attempt to gain unauthorised access to Rise2.Work, other users' accounts, administrative areas, databases or technical systems.

11. Content you add

You keep ownership of the content you create or upload to Rise2.Work, subject to any rights belonging to third parties.

You give RISE2.WORK LTD a limited, non-exclusive permission to host, store, process, display and technically reproduce that content only as reasonably necessary to operate, secure, maintain and provide the Rise2.Work service in accordance with your settings and our Privacy Notice.

If you hide your profile, we will stop displaying it to Workforce Partners through the platform. If you delete your account, your information will be handled as described in section 14 and our Privacy Notice.

12. Rise2.Work intellectual property

The Rise2.Work name, branding, platform design, software, written content and other materials supplied by us are owned by or licensed to RISE2.WORK LTD unless stated otherwise.

You may use the platform for its intended purpose, but you must not copy, reproduce, reverse engineer, sell, license or commercially exploit our software, branding or materials except where the law permits or we have given written permission.

13. Availability and changes to the service

We aim to keep Rise2.Work available and working properly, but we cannot promise uninterrupted or error-free access. We may need to maintain, update, secure, change or temporarily suspend parts of the platform.

Rise2.Work is an early-stage service and may develop as we learn from users. We may add, change or remove functionality. Where a change materially affects users' rights, privacy or contractual position, we will take reasonable steps to provide appropriate information or notice.

14. Hiding your profile and deleting your account

A Workforce Member can hide their profile without deleting their account. A hidden profile remains available to the Member but is not discoverable or viewable by Workforce Partners through the platform.

Users can also permanently delete their Rise2.Work account using the Delete Account function. Account deletion is intended to remove the account and associated profile information, subject to any limited information we are required or permitted to retain for legal, security, dispute-resolution or other legitimate purposes described in our Privacy Notice.

Where a Workforce Partner has previously been reviewed, Rise2.Work may retain a limited internal record of the fact and date of an approval or rejection where this is necessary for legitimate administrative, security or accountability purposes. Our Privacy Notice explains this further.

15. Suspension or termination by Rise2.Work

We may restrict, suspend or close an account where we reasonably believe this is necessary to protect users, the platform or another person; investigate misuse; respond to a security concern; comply with law; or address a serious or repeated breach of these Terms.

Where appropriate, we will try to explain the reason and give the user an opportunity to contact us. We may act without advance notice where immediate action is reasonably necessary for safety, security or legal reasons.

16. Privacy and data protection

Our Privacy Notice explains what personal information we collect, why we use it, who it may be shared with, international processing, retention, user rights and how to contact us about privacy.

Rise2.Work uses service providers to operate the platform. Current core suppliers include Supabase for authentication, database and storage, Vercel for website hosting and delivery, and Resend for transactional emails. Supplier arrangements may change as the service develops; the Privacy Notice is the primary source for information about our processing of personal data.

17. Marketing communications

Agreeing to these Terms does not mean you agree to receive optional marketing from Rise2.Work. Marketing choice is separate from acceptance of the Terms and Privacy Notice. Where marketing consent is requested, it is optional and can be withdrawn.

18. Fees and future paid services

Rise2.Work is currently operating its proof-of-concept service without a subscription charge to Workforce Members or Workforce Partners.

If we introduce paid Workforce Partner services in the future, we will provide the relevant pricing, payment terms and any additional commercial terms before a Partner commits to a paid service. We will not charge a user merely because these Terms later change to describe a paid service.

19. Third-party services and opportunities

Rise2.Work may contain information supplied by users or links to third-party websites or services. We are not responsible for third-party websites, their availability, their privacy practices or their terms.

Workforce Partners and Workforce Members are responsible for deciding whether to progress any employment or other opportunity and for taking appropriate precautions before sharing additional information or entering into an employment or other contractual relationship.

20. Our responsibility

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded.

Rise2.Work is an early-stage platform that facilitates profile creation and workforce discovery. To the extent permitted by law, we are not responsible for losses caused by information supplied by another user, recruitment decisions made by an employer, a user's failure to protect their login details, or events outside our reasonable control.

Nothing in these Terms affects any rights you have that cannot lawfully be excluded or restricted.

21. Changes to these Terms

We may update these Terms as Rise2.Work develops or where changes are needed for legal, regulatory, security or operational reasons. The current version and effective date will be made available through Rise2.Work.

If a change materially affects your rights or obligations, we will take reasonable steps to bring it to your attention before or when it takes effect, as appropriate.

22. Governing law

These Terms are governed by the laws of England and Wales. Nothing in this section removes any mandatory legal rights you may have to bring a claim in another UK jurisdiction where applicable.

23. Contact us

RISE2.WORK LTD

Registered office: 10 Tape Lane, Hurst, RG10 0DP

Privacy enquiries: privacy@rise2.work

Website: www.rise2.work